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How to Set Specific Pricing for Walk-in Customers and Configure Offline Rates

Article Summary: This tutorial explains how to apply specific pricing offers exclusively for walk-in customers using your Reservit Accommodation platform. You will learn how to configure specialized rates and seamlessly assign them to the dedicated walk-in channel for guests arriving without a prior booking. Implementing these unique, front-desk-only rates helps you maximize last-minute occupancy and capture immediate revenue without affecting your public online pricing.

The 4 Key Steps to Apply Pricing for Walk-in Customers:

  • Access Your Offers: Navigate to the "My rates and availability" tab, select "My offers," and choose the specific promotion or rate plan you wish to edit.

  • Edit Offer Distribution: After configuring your base rate details, scroll down and click the pencil icon located in the "Distribution of My Offer" section.

  • Assign the Walk-in Channel: Search for and select the "Clients sans reservation - Walk-in" option from your list of available distribution channels, then click "Apply."

  • Save and Verify: Click "SAVE MY OFFER" to lock in your settings, then use the "CHECK MY OFFER PRICES" tool to confirm that your walk-in rates are accurately applied and ready for use.

Why follow this guide? Setting up dedicated walk-in pricing equips your front desk staff with clear, pre-approved rates for spontaneous arrivals, completely eliminating pricing guesswork or manual calculation errors during check-in. This streamlined configuration ensures accurate revenue tracking for offline bookings while securely isolating these specific rates from your online booking engine and third-party OTAs.

1. Click "My rates and availability" then "My offers" and select the one that you wish to edit.

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2. Configure the offer of your choice. To configure an offer, follow this tutorial:https://help.reservit.com/EN/offers-setup-and-management-reservit-accommodation

Once you have configured your offer, click on the pencil in ''Distribution of My Offer''.

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3. Choose the channel ''Clients sans reservation - Walk-in'' from the list of available channels. Click then on ''Apply''

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4. Click "SAVE MY OFFER"

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5. Don't forget to click on “CHECK MY OFFER PRICES” to confirm that your offer has been set up correctly.

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