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Training Kit - Making and changing a reservation

Article Summary: This comprehensive tutorial will teach you how to efficiently create, modify, and cancel reservations directly within Reservit Accommodation. You will learn the complete booking workflow—from selecting dates and entering guest information to updating room rates and managing payments. Mastering these steps ensures a seamless reservation process, improving both your operational efficiency and the guest experience.

The 5 Key Steps to Manage Your Reservations:

  • Search for Availability: Enter the desired arrival and departure dates, along with the number of guests, to find open units.

  • Create the Booking: Select the appropriate room and accurately input the client's contact information, ensuring they are set to receive a confirmation email.

  • Secure and Confirm: Choose a payment method or guarantee policy (or opt for no guarantee), then finalize the new reservation.

  • Cancel a Reservation: Navigate to your booking management dashboard to locate the reservation and quickly update its status to cancel.

  • Modify Booking Details: Edit an existing reservation to adjust stay dates or pricing, check the new availability, and validate your updates.

Why follow this guide? Following these standardized steps will help you avoid costly booking errors, save valuable time during daily operations, and ensure your Reservit Accommodation management records remain perfectly accurate and up-to-date.

1. Click "Make a reservation"

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2. Choose the arrival and departure dates

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3. Select the number of people

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4. Click on "SEARCH"

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5. Once you find the unit in the results list, click "ADD"

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6. On the selection on the right side of the page, fill in the information about the client (Name, First name, Email).

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7. If the "send confirmation" box is not checked, the client will not automatically receive the confirmation email.

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8. Check the box if you want to send it

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9. In Guarantee/Payment, you can confirm the reservation without any guarantee

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10. Or register banking information

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11. To finalize the reservation click on "CONFIRM"

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12. To modify the reservation, go to booking - manage reservations

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13. On the reservation, you can cancel it with the button "Update booking status"

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14. To make changes to dates or rates, click "Amend the booking"

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15. In booking details, click on the pencil to make changes

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16. For example, you can change the price

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17. Or the booking dates

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18. Click on "CHECK AVAILABILITY"

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19. Then click on "VALIDATE"

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20. When all the changes are made, click on "CONFIRM"

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