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Reservit Status
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MOST FREQUENT QUESTIONS
Reset your Reservit password
Information Shared Between Reservit and Your Distribution Channels
Define the length of stay
Booking cancellation
Booking modification
Access credit card information
Set up a restriction in Reservit
How to access to Reservit
Clean your browser cache and delete cookies
Resizing your pictures
TRAINING KIT - NEW EMPLOYEES
Training KIT - Manage your reservations
Training Kit - Making and changing a reservation
Training KIT - Cancel a reservation
Traning KIT - Carry out the check-in / check out in mass
Traning KIT - Open & Close Channels - Reservit Accomodation
Training KIT - Access credit card information
Training KIT - How to make a tentative booking with a release date
Training KIT - Change Room Assignment in the Reservation Calendar – Reservit PMS
Training KIT - How to change the category of a reservation - Reservit Accommodation
Training KIT - How to Add or Remove Nights from a Reservation – Reservit Accommodation
Training KIT - Manage payments and invoices
Traning KIT - Take payments with the terminal
Training KIT - Refund a payment with the terminal
Traning KIT - Take a security deposit with the payment terminal
Traning KIT - Apply a discount to an invoice
Traning KIT - Create and edit an invoice
Traning KIT - Add, modify, or delete lines in an invoice already created
Training KIT - Transfer lines between invoice accounts
Training KIT - Create a Credit Note and Refunds for invoices
Training KIT - Generate a Payment Link
Training KIT - Take a balance with the terminal - Reservit PMS
Training KIT - Edit and use the houskeeping management
RESERVIT ACCOMMODATION
Property information
Welcome page presentation
General information - Reservit Accommodation
Edit arrival time on your booking engine - Reservit Accommodation
Edit CITQ registration number - Reservit Hébergement (Quebec specific)
Add a BCC address to booking confirmations – Reservit Accommodation
Specific information - Reservit Accommodation
Add or modify the description of your property on your booking confirmations - Reservit Accommodations
Update the Information field in your booking pages - Reservit Accommodation
Modify the Same-Day Booking Cutoff Time – Reservit Accommodation
My pictures - Reservit Accommodation
Manage your pictures - Reservit Accommodation
Set pictures per physical location - Reservit Accommodation - Camping
My equipment and services - Reservit Accommodation
Manage your equipment and services - Reservit Accommodation
My restrictions - Reservit Accommodation
Restriction setup - Accomodation
Implement restrictions for your property - Reservit Accommodation
Direct debit virtual cards
My sales terms - Reservit Accommodation
Terms & Conditions - Reservit Accommodation
Edit the automatic taking of security deposit, surety, pre-authorization - Reservit Accommodation
Characteristics
Customisation of the Reservit Booking Engine - Reservit Accommodation
Customize the header on your booking engine - Reservit Accommodation
Personalized message on the booking engine - Reservit Accommodation
Make fields mandatory on your booking engine - Reservit Accommodation
Display the first available date on the calendar - Reservit Accommodation
Display a calendar by unit or category - Reservit Accommodation
Set the display of the interactive map - Reservit Accommodation - Camping
Activation and sync of the availability calendar - Reservit Accommodation
Access code - Reservit Accommodation
Login - Setup and manage
Offers
My units
Create a unit category - Reservit Accommodation
Create a unit type - Reservit Accomodation
Edit your unit's description - Reservit Accomodation
Update the bed(s) type(s) in your unit - Reservit Accomodation
Allocate taxes to units - Reservit Accomodation
Assign accounting codes to services - Reservit PMS
Set the Display Order of Units on Your Pages - Reservit Accommodation
My offers (Reservit installed before April 2024)
Edit group(s) and partner(s) - Reservit Accommodation
Offers - Setup and management - Reservit Accommodation
Create specific offers for OTAs - Reservit Accommodation
Edit Promotional offer - Reservit Accommodation
Free or reduced night offer - Reservit Accommodation
Promotional code - Reservit Accommodation
Customize the label of an offer - Reservit Accommodation
Create packages - Reservit Accommodation
How to use the templates for your offers - Reservit Accomodation
Create an exclusive offer for the front desk
Creating an offer for a travel agency
Apply specific pricing to walk-in customers - Reservit Accommodation
My Offers (Reservit installed after April 2024)
Configure your reference rate with price per occupancy - Reservit Accommodation
Apply different restrictions per unit in the same offer - Reservit accommodation
Create an offer with a discount code
Set a fixed sales limit to an offer - Reservit Accommodation
Set variable sales limit(s) to an offer - Reservit Accommodation
Transfer an offer to another type of offer
How to Modify Your Offer Prices - Reservit Accommodation
Allotments and room blocks with Reservit
Create and manage room blocks and offers in Reservit
Allotments for a partner with a release date - Reservit Accommodation
How to copy an offer - Reservit Accommodation
How to Copy Length of Stay (LOS) Restrictions and Arrival Grids on Reservit Accommodation
How to Copy and Adjust Rate Grids for Future Years on Reservit - Reservit Accommodation
Manage extras
Create an extra - Reservit Accommodation
Add charges for additional guest - Reservit Accommodation
Assign option to accounting categories - Reservit PMS
Access your extras configuration history - Reservit Accommodation
Group your options into categories - Reservit Accommodation
Assign extra to offers - Reservit Accommodation
How to Configure an Option with Seasonal Availability or Specific Dates
How to Change the Display Order of Options in Reservit: Organize Your Add-ons
Checking prices
Inventory
My planning (Reservit installed before April 2024)
Setup and update of your standard rate (RACK)
Apply length of stay
Setting up your rates
My Planning (Reservit installed after April 2024)
Presentation of the new planning
Make relative adjustments to your prices - Reservit Accommodation
Closing channels
Open & Close Channels
Booking
Manage Reservation Confirmation and Reservation Modification Emails in the Booking Process – Reservit Lodging
Manage reservations
Management of your bookings
Find your reservation
Modify a reservation
Cancel a reservation
Making and changing a reservation
Make a Reservation - Change the Default Displayed Offer
Change the language of a reservation
Resending a Booking Confirmation or Cancellation to a Guest - Reservit Accommodation
How to make a tentative booking with a release date – Reservit Accommodation
Past Reservations
How can I access the reservation archives and consult a specific reservation
Pax management
Guest Management
Channel manager
Airbnb
How to set up promotions for Airbnb
How to Set Up Your Cleaning Fees for Airbnb
Booking.com
Booking.com - Assign a specific tax to Booking.com // Specific to Quebec - Reservit Accommodation
Booking.com - Edit bookings limits on Booking.com
Block reservations x days before check-in - Booking.com
How to Switch Your Booking.com Extranet Pricing Model from Per Night (PDP) to Per Person (OBP)
Expedia
EXPEDIA - Dissociate Hotel Collect & Expedia Collect - Reservit Accommodation
Types of Rates Available with Expedia – PDP vs. OBP
GDS - Setup an offer for GDS
Google
Google - Edit your connectivity
Google - Choose offers that appear on Google
VRBO
VRBO - Edit your rates for VRBO
Local travel agencies
Edit special offers for Travel Agencies - Reservit Accommodation
Statistics
Dashboard
Annual key figures-
How to know the average basket
How to know the average length of stay
How to know the number of cancellations
How to know the number of units rented
How to know the REVPAR
How to know your average number of nights
How to know your average price per unit
How to know your occupancy rate
How to know your turnover
Know the turnover of your options and activities
Know your booking window
Sales, average price, number of reservations and cancellation rate by distributor
Filter your statistics
Filter your dashboard by billing date - Reservit Accommodation
Extract your partner's reservations
Customers database extraction - Reservit Accommodation
Daily Accommodation Revenue Report – Reservit Accommodation
Forecast Activity Report - Reservit Accommodation
Configuration
Automatic mails
How to Edit Your Confirmation Emails – Reservit Accommodation
Customize your guest communications based on the type of accommodation booked – Reservit Accommodation
Edit your post-stay emails
Edit your pre-stay emails
Insert tracking tags
Cancellation Insurance
Edit a cancellation insurance with your terms and conditions
Edit a cancellation insurance
Interactive map
Setup of your interactive map
Display of the interactive map
Make a reservation with the interactive map
Edit your accommodations types - Camping
Best Price Widget
How to generate booking links
Presentation of Our Tools for Web Agencies
Customize the header on your booking engine - Reservit Accomodation
RESERVIT PMS
Setup - Reservit PMS
Setup - Reservit PMS -
Invoicing setup - Reservit PMS
Generate a daily report of your reservations
Selecting extra categories - Reservit PMS
Edit services sold on site - Reservit PMS
Edit your Maître'D connectivity - Reservit PMS
How to add an event in Reservit planning
Create a booking from your planning - Reservit PMS
Configure communicating units - Reservit PMS
Create a physical unit - Reservit PMS
Timeframe between two reservations - Reservit PMS
Setup the self checkout for your customers
How to configure and customize your guest registration forms - Reservit PMS
Billing - Reservit PMS
Invoices management
Create and edit an invoice
Add a discount to an invoice
Add, Modify, or Delete a Line Item - Reservit PMS
Deleting a Line from Your Invoice - Reservit Accommodation
Delete several rows in your invoicing account
Create a Credit Note and Refunds for invoices
Invoices list
How to access invoice accounts
Transfer lines between invoice accounts
Generate and use a credit note for a reservation
How to Manage Reservations and Create an Invoice
How to Download Your Invoices in Bulk – Reservit Accommodation
Create an invoice
How To Edit An Invoice And Apply Discounts - Reservit PMS
How To Create A Credit Note with payment terminal - Reservit PMS
How to Update a Guest’s Details on a Reservit PMS Invoice: Updating the Billing Address
Process a refund with a cancellation fee - Reservit PMS
Payments management
Cancel manually the 2nd installment from a double drawdown with Stripe
Generate a Payment Link
How to access payment terminal reports
How to configure the taking of security deposit, surety, pre-authorization
How to Copy and View an Account ID in Stripe
Manage a security deposit with the payment terminal - Reservit PMS
Refund a payment with the terminal - Reservit PMS
Take a balance with the terminal - Reservit PMS
Take a payment at the booking time - Reservit PMS
Take a security deposit with the payment terminal
Take payments with the terminal - Reservit PMS
How to Create a Manual Payment in Stripe
How to Create a Credit Note to Refund an Invoice on Reservit
Statistics - Billing
Money onwed report - Reservit PMS
Money owed to you (accounts receivable) - Reservit PMS
Day Book - Reservit PMS
Payments Report - Reservit PMS
Revenue report
Summary of key indicators in Reservit PMS
Exclude a lodging from statistics - Reservit PMS
Generate an account statement report
Accounting Exports
Setup your accounting export - Reservit PMS
Edit accounting export format - Reservit PMS
Exclude the Bank Ledger from Accounting Exports – Reservit PMS
Select Dates to Display in Accounting Exports – Reservit PMS
Accounting Export with Sage50
Accounting Export with Quickbooks
Accounting Export
Reservations planning
Reservation Modifications
Change Room Assignment in the Reservation Calendar – Reservit PMS
How to change the category of a reservation - Reservit Accommodation
How to Add or Remove Nights from a Reservation – Reservit Accommodation
Introducing Billing in the Reservation Calendar - Reservit PMS
Create or Duplicate a Room Key Card – Reservit PMS
Annual closure
Carry out the check-in / check-out in mass
Create a reservation for FREE
Duplicate a reservation
Filters with your calendar view
Group Check in for a multi-unit reservation
Open and close units
Prevent overbooked reservations
View booking details
Use the Agenda
Planning PMS - Reservit Accommodation
Taking payments from your reservations planning (Payfacto) - Reservit PMS
Daily Option Assignment Report – Reservit PMS
How to Cancel a Check-out (or Guest Departure) in Reservit PMS
How to Undo a Check-In in Reservit PMS: Reversing a Guest Arrival
Housekeeping
Housekeeping management
Edit and use the houskeeping management - Reservit PMS
RESERVIT ACTIVITIES
General informations.
Welcome page
Presentation of the planning - Reservit Activities
Personnalize the view of your planning
View your planning for a specific period
How to move a reservation on the Planning ?
Manage your inventory from the Planning
Closing slots for sale - Reservit Activities
Group Checkin - Reservit Activities
Closing your sales according to the time of day - Reservit Activities
Search an existing booking for a specific day
Definition of resources - Reservit Activities
Definition - Resources - Reservit Activities
Edit ressources - Reservit Activities
Quantity of resources - Reservit Activities
Team management - Reservit Activities.
Team management - Reservit Activities
Add Access Code - Reservit Activities
Reservations.
Reservation management - Reservit Activities
Edit and Modify an Existing Reservation - Reservit Activities
Cancel a reservation - Reservit Activities
Take a payment via Stripe - Reservit Activities
Refund a payment with the terminal - Reservit Activities
Access and modification of customer detail - Activities
Generate a payment link - Reservit Activities
Reservation taking - Reservit Activities
Choice of the language of communication - Reservit Activities
Create a reservation - Reservit Activities
Leave an internal commentary for your team members - Reservit Activities
Take a reservation with a payment - Reservit Activities
Offers.
My services - Reservit Activities
Definition - My services - Reservit Activities
Add a subtitle for a service - Reservit Activities
Create a discount code - Reservit Activities
Reslynx - Edit an offer to appear on your partner's portal - Reservit Activities
Apply different hours to an offer - Reservit Activities
Creating a Service - Reservit Activities
Categories - My services - Reservit Activities
Edit categories - Reservit Activities
Setting options - Reservit Activities
Edit options - Reservit Activities
Setup.
Customize the Calendar Display - Reservit Activities
Setting Up Rank Order - Reservit Activities
Viewing Availability in Week View – Reservit Activities
Add an informative message on the booking page - Reservit Activities
Customize the appearance of your booking engine - Reservit Activities
Require reading certain information before booking - Reservit Activities
General informations - Establishment - Reservit Activities
Registration Form Configuration – Reservit Activities
Edit your terms and conditions - Reservit Activities
Statistics.
Extraction of reservations - Statistics - Reservit Activities
Extract a list of your reservations - Reservit Activities
Extract a list of your activity participants - Reservit Activities
Billing.
Billing Accounts - Reservit Activities
Accounting export - Reservit Activities
Billing an activity - Reservit Activities
Apply a discount to an invoice - Reservit Activities
Managing billing - Reservit Activities
Statistics - Billing - Reservit Activities
Day Book - Reservit Activities
Payments Report - Reservit Activities
Chasing of Debtors - Reservit Activities
Billing reports - Reservit Activities
RESERVIT RESTAURANT
General information-
Apply characterisics to tables - Reservit Restaurant
Edit characterisics - Reservit Restaurant
Edit tables - Reservit Restaurant
Setting up categories - Reservit Restaurant
Auto-completion of restaurant customer details when searching for their room
Setting plan-
Edit your seating plan - Reservit Restaurant
How to use the table plan and attribute a booking to a table - Reservit Restaurant
Manual booking making - Reservit Restaurant
Offers-
Edit a service - Reservit Restaurant
RESERVIT GIFT CARDS AND CERTIFICATES
Setup - Reservit Gifts & Certificates
Gift card setup - Reservit Gifts & Certificates
Create a gift certificate linked to the accomodation - Reservit Gifts & Certificates
Manage gift cards and gifts certificates - Reservit Gifts and Certificates
Operations - Reservit Gifts and Certificates
Access and modification of customer detail - Reservit Gifts & Certificates
Buy a gift card or certificate - Reservit Gifts & Certificates
Cancel a gift card or certificate - Reservit Gifts & Certificates
My Products - Reservit Gift Cards and Certificates
Invoicing - Reservit Gifts & Certificates
Apply a discount on a invoice - Reservit Gifts & Certificates
Billing a gift card or certificate - Reservit Gifts & Certificates
Refund a payment with the terminal - Reservit Gifts & Certificates
Billing report - Reservit Gifts & Certificates
Accounting Export - Reservit Cards & Certificates
MULTI-PROPERTIES
Assignment of Special Offers - Multi-Property
Create new access for multi-properties
Identify your payment processors at the payment time
Edit a Pre and post-stay email - Multi-Properties
Move a reservation from one property to another - Reservit Multi-Properties
Edit events - Reservit Multi-Properties
How to create a reference room for you offers
Assign your offers
RESERVIT MOBILE APP
First-Time Login to the Reservit Mobile App
YIELD MANAGEMENT TOOLS
Edit autopilot - Yield Management
Competitive Intelligence Tool
Competitive Intelligence setup
Yield Management Tool
Yield management autopilot setup
Edit the Yield Management tool
PMS CONNECTIVITIES AND RESERVIT
A reservation was not integrated in my management software (PMS)
Create a special offer with Hotello PMS
Synchronise manually a booking to PMS (external) - Reservit Accommodation
PROCESSING PERSONNAL DATA
Definition of personal data collected during a reservation - Multi-Properties
Edit personal data collected during the booking process - Reservit Activities
Edit personal data required at booking time - Reservit Accommodation
Edit Private Data Protection Message - Reservit Accommodation
Link your website's privacy policy to the privacy policy of your booking engine – Reservit Accommodation
GLOSSARY
Breadcrumbs
RESERVIT ACCOMMODATION
Property information
On this Page
Access code - Reservit Accommodation
Login - Setup and manage
