Article Summary: This tutorial walks you through entering a new reservation manually in your Reservit Restaurant software. You will learn how to fill in the meal details, link the reservation to a room if your property uses Reservit PMS, and choose how the guest is notified. Master this essential procedure to centralize your reservations and offer a smooth guest experience from the very first contact.
The 4 key steps to create a manual reservation:
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Start the booking: Click NEW BOOKING, then set the date, the arrival time, the number of guests and the dining room.
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Enter the guest details: Fill in at least the guest's name and phone number (mandatory fields) and, if several services are possible, choose the service.
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Personalize and link the stay: Link the reservation to a room (if your property uses Reservit PMS) and add the features or comments your team needs.
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Confirm and check: Choose how the guest is notified (None by default), click CONFIRM and find the new reservation on your homepage.
Why follow this guide? Following this standard method ensures a fast, complete reservation with no data entry errors, which limits the risk of overbooking. And if your property uses Reservit PMS, linking the reservation to the guest's room saves valuable time and centralizes the information for your dining room team.
Date, time and guests
1. Click NEW BOOKING.
The Quick new booking window opens.
2. In DATE, select the date (past days are grayed out).
3. In HOUR, select the arrival time.
4. In NUMBER OF GUESTS, choose the number of guests. For more than 4, click ....
5. In AVAILABILITY, select the dining room.
6. If several services are possible for this time slot, choose the service in the CHOICE OF SERVICE list.
If only one service is possible, the list is not displayed. To choose another service, click ADVANCED MODE: the full reservation page opens, with the list of your services.
Guest
7. In PERSONAL INFORMATIONS, enter your guest's details.
Name and Phone (with the country code) are mandatory. First name and E-mail are optional.
8. If your property uses Reservit PMS, you can link the reservation to a room booking: search for the room in the Bedroom field, select the room booking and confirm your choice.
Features and confirmation
9. Add FEATURES if needed (for example Anniversary, Gluten free or Quiet).
10. Add a COMMENT if needed.
11. In CONFIRMATION, choose whether the guest receives a confirmation:
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None (default): the guest receives nothing, only the restaurant receives an email;
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By email: only available if you entered the guest's email address;
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By text message: only available if text messaging is enabled on your account.
12. Then click CONFIRM.
13. The reservation appears directly on your homepage.
