Article summary: With the Reserve with Google connection, your guests book a table directly from your restaurant's Google listing, using the "Reserve a table" button. This tutorial explains what to prepare, how to have the connection activated, how to check that it works and how to find these bookings in Reservit Restaurant.
The 4 key steps to receive bookings from Google:
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Prepare your Google listing: your restaurant needs its own Google Business Profile, with a phone number different from your accommodation's.
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Open your availability: your services must be open and have available seats in Reservit Restaurant.
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Have the connection activated: the Reservit support team activates Reserve with Google for your restaurant.
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Check on Google: the next day, search for your restaurant on Google: the booking button leads to Reservit.
Why follow this guide? Many guests look for a restaurant directly on Google. With this button, they book in a few clicks without leaving Google, and the booking arrives in your schedule like any other, with your seats updated in real time.
1. How it works for your guests
On your restaurant's Google listing, the guest clicks the booking button, chooses the number of people, the date and the time among the slots you offer, then enters their last name, first name, phone number and email. They receive a confirmation email from Google and a confirmation email from Reservit.
Online payment is not available for bookings made from Google.
2. What to prepare
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A Google Business Profile for the restaurant, with a phone number specific to the restaurant, different from your accommodation's. Without this listing, the connection cannot be activated.
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Up-to-date information in Reservit Restaurant: the restaurant's name, address, phone number and website. They are sent to Google.
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Availability: open services with available seats. Without availability, your restaurant does not appear on Google.
3. Have the connection activated
Contact the Reservit support team to request the activation of Reserve with Google for your restaurant.
New restaurants are sent to Google once a night (around 10 p.m. Eastern time; 4 a.m. Paris time). Your booking button therefore appears at the earliest the day after activation.
4. Check that everything works
1. The day after activation, search for your restaurant's name on Google.
2. On your listing, check that the booking button is there and that the Reservit logo appears with the mention "Official site by Reservit".
3. If nothing appears, check that your services are open and have available seats, then contact Reservit support.
5. What to know day to day
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30 days in advance: Reservit sends Google your availability for the next 30 days. Your guests can therefore book from Google up to 30 days in advance. For bookings further ahead, they use your Reservit booking page (see How to Create a Booking Link).
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Seats updated in real time: with each booking or cancellation, your available seats are updated on Google.
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Your closures also apply to Google: a service that is closed or full in your schedule is no longer offered on Google.
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Cancellation: cancel the booking in Reservit Restaurant; the cancellation is sent to Google and the seat is put back on sale.
6. Find your Google bookings
Bookings made from Google arrive in Reservit Restaurant like any other. In My reservations > Reservation management, choose the Google origin (Reserve with Google) in Origin to display them.
The Google booking reference does not appear in Reservit: use the guest's name, the date and the time to find a booking.
Learn more: Why can't my guests book a table more than one month in advance?