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How to Find a Reservation and Search for a Guest File in Reservit Accommodation

Article Summary: Learn how to easily find a reservation or search for a guest file in Reservit Accommodation. This tutorial explains how to use the quick search bar and the reservation management menu to instantly retrieve the information about a stay. Mastering these shortcuts will help you welcome your guests and streamline front desk operations.

The 4 Key Steps to Find a Reservation:

  • Use the search shortcut: From any page, click the "Search on Reservit..." bar at the top of the screen.

  • Enter the stay information: Type the guest's name, the reservation number or a keyword, then click the right result.

  • View the reservation in the PMS (if equipped): If you use Reservit PMS, the result opens the stay directly in your reservations planning.

  • Use the reservations menu: You can also find any reservation from "My reservations" > "Reservations".

Why Follow This Guide? The global search saves you valuable time at the front desk, especially during busy periods or while on the phone. Finding a file in a few seconds lets you provide a responsive, professional and stress-free service to your guests.

1. From the Reservit home page, or any other page, click the search bar "Search on Reservit...".

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2. This is a global search: you can type a keyword, a menu name, a reservation number or a guest's name. Type your search, then click the right result under "Customers and reservations".

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3. If you use Reservit PMS, you are taken directly to the reservation in your reservations planning.

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4. You can also go to "My reservations" > "Reservations" to search and filter your reservations by arrival, creation or departure date.

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