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How to Process a Balance Payment via Terminal in Reservit PMS | Collect Outstanding Charges

Article Summary: This streamlined guide explains how to quickly process a balance payment using the integrated Stripe payment terminal within the Reservit PMS. You will learn how to locate a guest's reservation, access the secure terminal window, and accurately record the final transaction details. Mastering this checkout procedure ensures secure revenue collection and guarantees a seamless, professional billing experience for your customers.

The 4 key steps to process a balance payment:

  • Locate the Reservation: Navigate to "Bookings," open the "Reservation Planning" calendar, and select the specific guest reservation with the outstanding balance.

  • Launch the Payment Module: Click on the "Payment Terminal" icon within the reservation details to initiate the integrated billing process.

  • Enter Transaction Details: Once the secure Stripe window opens, carefully complete all the required payment information and billing fields.

  • Process and Finalize: Click "Save" to securely process the transaction and automatically update the guest's invoice account.

Why follow this guide? Following this tutorial guarantees secure, PCI-compliant transactions by processing outstanding balances directly through your integrated Stripe gateway. It saves your front-desk staff valuable time during busy check-out periods and eliminates manual accounting errors by instantly syncing the payment with the guest's folio.

1. Go to Bookings - Reservation Planning - select the relevant reservation

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2. Click on the Payment Terminal icon

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3. The Stripe window will open

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4. Complete the information.

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5. Click "SAVE"

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