Help for use

Can clients access a personal portal to track and manage their accommodation booking?

Yes, absolutely. Your clients can view all the information related to their reservation, including the remaining balance, in two different ways:

  • From the confirmation email: The client will find a direct link in their booking confirmation email that allows them to instantly access their file.

  • From the booking engine:

    1. The client should go to your booking engine and locate the View or cancel a booking button, which is typically found at the bottom right of the screen.

    2. They will then simply need to enter their booking reference along with their associated email address to log into their personal portal.

⚠️ Please note: This portal is for viewing purposes only. It does not allow your client to manually pay a reservation balance or make changes to their booking on their own.