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How do I hide an offer on my booking website?

Article summary: To stop an offer from showing on your booking website, there are three solutions depending on your needs: unpublish it or close it on some dates, keep it for guests who have a promo code, or keep it for your front desk.

The question

"How do I hide an offer on my booking website?"

The short answer

Everything is set in "My rates and availability" > "My offers". Choose the solution that matches your needs:

  • Stop selling the offer altogether: unpublish it, or close it on some dates only.

  • Keep it for some guests: turn it into a promo code; it only shows for guests who enter the code.

  • Keep it for your front desk: distribute it only to the "Exclusive front desk offer" partner; it is no longer visible online, but you can still apply it when you enter a booking.

How to do it

1. Unpublish or close the offer

In "My rates and availability" > "My offers", click the "Published" toggle of the offer to switch it to "Not published". It can then no longer be booked, whatever the dates.

To hide it on some periods only, close it from "My planning" (annual view or "Advanced Editing").

Step-by-step tutorial with screenshots: How to Unpublish and Close Offers in Reservit.

Warning: when you unpublish an offer, all the offers that depend on it are also deactivated.

2. Keep the offer for guests who have a code

Create the offer in the "Discount codes" category of "My offers" and enter the code to type. The offer only shows on your booking engine for guests who enter this code. Remember to publish it: a new offer is not published by default.

Step-by-step tutorial with screenshots: How to Create a Promo Code in Reservit: Set Up Discount Codes and Special Offers.

3. Keep the offer for your front desk

Open the offer, then in "Distribution of my offer", select only "My partners" and add "Exclusive front desk offer". Click "Save my offer". The offer is no longer shown on your website; to apply it, select the "Exclusive front desk offer" partner when you enter a booking.

Step-by-step tutorial with screenshots: How to Create an Exclusive Front Desk Offer and Set Up Offline Reception Rates.