Article summary: An extra set as "payable on site" is never charged online. To have it paid online, change its price configuration to "Fixed price" or "Price list": it is then added to the booking total and paid according to the payment conditions of the booked offer.
The question
"The extras available on our website can only be paid on site. Can we also let guests pay for these extras online?"
The short answer
Yes: it depends on the price configuration of each extra. An extra set to "Option payable on site" shows in the basket on a separate "To be paid on site" line and is not included in the amount paid online. Switch it to "Fixed price" (or "Price list"): its amount is then added to the booking total and charged with the stay.
How to do it
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Go to "My rates and availability" > "My options", then click the pencil of the extra to edit.
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Click the pencil next to "Price configuration", then the pencil of step 1.
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Choose "Fixed price" (or "Price list") instead of "Option payable on site", click "Next" up to the summary, then "Apply".
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Check the "Amount", then click "Save my option".
Step-by-step tutorial with screenshots: How to Create an Extra in Reservit: Add Booking Options and Add-ons.
Good to know: once set to "Fixed price" or "Price list", the extra is added to the booking total. The amount charged online then follows the booking conditions of the offer chosen by the guest (100% payment, deposit or card guarantee only).
Note: online payment of your bookings goes through the payment solution linked to your property. If it is not set up yet, contact our support team (Europe: assistance@reservit.com; Americas: support@reservit.ca).