Article summary: Yes, you can delete a billing account from its details, with the Delete button. This button does not appear on accounts linked to a reservation. Accounts of cancelled reservations with no transaction are deleted automatically.
Delete a billing account
1. Go to My reservations > Invoicing > Billing accounts.
2. Search for the account, then click its magnifying glass.
3. In the Invoice account detail tab, click ACTIVE MODIFICATION.
4. Click DELETE, at the bottom left.
5. When asked to confirm the deletion of the account, click YES. A message confirms that the billing account has been deleted.
Deletion is permanent. Make sure it is the right account before confirming. If the account contains issued invoices, contact the Reservit support team before deleting it.
The Delete button does not appear?
The account cannot be deleted. This is the case for accounts linked to a reservation: the account created automatically for the guest of a reservation, or an account to which lines from a reservation were transferred. This link remains even if you later remove the lines from the account.
If you need to delete such an account, contact the Reservit support team.
What about accounts of cancelled reservations?
When a reservation is cancelled, its billing account is deleted automatically, provided no transaction was made on it: no payment (including an automatic payment), no refund and no manually added service.
If a transaction was made, the account is kept. To find it, see: How to access the billing account and invoices of a cancelled reservation in Reservit.