Article summary: The language selected on the booking or the guest's record does not apply to invoices. The structure of an invoice or proforma follows the language of your back office; its content stays in the language of your property. To get an invoice in another language, switch your back office to that language while you issue it.
The question
"I selected English on a booking, but the proformas and invoices sent by Reservit still come out in French. How can I get them in English?"
The short answer
Change the language of your back office while you issue the document. Click your avatar at the top right, choose the language you need at the bottom of the panel, then open the proforma or invoice from the billing account: it is displayed in that language and you can print it, download it or send it. Then switch your back office back to your usual language.
Why?
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The guest's language (guest record or booking) is used for their emails: confirmation, pre-stay and post-stay.
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The structure of the invoice or proforma (title, columns, totals, outstanding balance, payment deadline) follows the back-office language of the person who issues it.
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The content (room and offer names, tax names, property information) stays in the language of your property.
The billing account has no language setting: there is no field to change there.
Good to know: an invoice that has already been issued is displayed in the language of your back office when you open it. You can therefore reprint or resend an existing invoice in another language.
Step-by-step tutorial with screenshots: How to Issue an Invoice or Proforma in Another Language in Reservit PMS.